Order online
Around the clock in the Customer portal – with your terms, quick order by item number and reordering from previous orders.
To the portal Quick orderPhone, fax & email
By phone on +49 681 58601-0, per Fax +49 681 58601-39 or via your contact person's extension. Please state your customer number and our product designation.
ContactsShipping
We deliver by the fastest route – usually the same day – by parcel service, freight forwarder or express courier. In case of shortages we deliver partial quantities immediately on request.
Express service
Timed express or courier service with guaranteed delivery on the next working day. Additional costs are limited to the transport costs.
Freight costs
Germany: goods value under €400.00: €9.50, from €400.00 free of freight.
International: under €3,000.00 ex works Saarbrücken (EXW), from €3,000.00 delivered (CPT).
Returns
Returns only by prior agreement and less a 20 % handling fee (minimum €10.00). Return shipping is at the customer's expense.